IMPORTANT - New fees for using Banelco to process an ATM withdrawal
Today when I went to my local HSBC bank to use my HSBC US debit card, the ATM machine's processing message included a notice that Banelco would charge $11.84 pesos on top of the normal bank transaction fee for the $300 pesos I was allowed to withdraw. I assume that fee would be charged for every withdrawal.
That translates into a $4+ dollar charge for each $78 withdrawn - or about 5%.
The fact that the dollar to peso rate has been improving is now offset by this arbitrary and unfair new charge. I assume Banelco has the right to charge whatever they want, but a 5% fee is outrageous.
And once again its obvious that the financial institutions that blew up the global economy are going to dig their way out of the holes they made by charging their customers higher and higher fees.
Ain't capitalism great!
Contact your bank at home
I have had this happen twice, once in the Turks and Caicos, and once in Panama. I contacted my bank in the US via PM on my online account and the amount was credited the next day, no questions asked. I never got anywhere with the bank that the ATM belonged to. I bank with Chase.
Hope this helps, thanks for the heads up on the faulty ATM.
ATM Line at EZE - Changing $ to Pesos
I was at EZE today doing a luxury pickup, and during peak time in the morning, the line for the HSBC ATM was at least 20 deep, and I imagine at least a 30 minute wait, plus with the new withdrawl fees it seems crazy.
Better to simply bring extra cash in if you can and get starter pesos at Banco de La Nacion, (they offer average rates) There was a line also, looked like a 15 minute wait There was another change house (Global) with no wait, but the exchanges are horrible, only paying $3.39 or so. Another good site to know who's paying what for currency exchange is [url]www.dolar.hoy.com[/url] it is in realtime, and they highlight the best buy/sell rates. One tip-if the line is really long at Banco de la Nacion in Terminal A, you can take a 3 minute walk to Terminal B, and there is generally no line at that office, especially in the morning.
Of course if you book a premium airport pickup with SilverStar, I generally can provide some starter pesos, at Banco de la Nacion rates as a courtesy, and time saver. I also will change coins to get you started with 10. Coins are very helpful here. Reverse applies on dropoffs.
Happy Travels,
Fred
Citibank ATM with Citibank Debit card
Went to the Citibank ATM at Av. Callao and Av. Alvear and used by US Citibank debit (MasterCard) to withdraw AR$2500. Charged US$668.19 to my account so paid US$19.84 to withdraw from BA Citibank, based upon exchange rate for 9-12-09 (AR$385.59/ US$100)
Caution on ATM withdrawals
Last Sunday I withdrew $980 pesos from the Santader Rio Bank ATM on Callao, paying the $11.84 special fee on top of the standard fee. That was fine with me.
I was suprised when the cash that came out of the machine was almost all $50 peso notes.
I was more surprised the next day when I gave one of the bills to my newspaper vendor and watched him check it. He handed it back showing the missing silver stripe. When I went home I found two other counterfeit $50 among the bills issued from the bank.
Of course I could do nothing about it a day after and probaby would have had a problem even if it had happened on Monday when the bank was open. I am sure I would have gotten only a denial that this was possible.
Having traveled the world using banks everywhere I chocked this expensive experience to "only in Argentina!"