from which originating airport?
[QUOTE=Sidney]I waited 75 minutes to check-in. Employes said that was typical![/QUOTE]In my opinion, if you make this flight (or similar long hauls) more than a couple times a year, you should consider buying the admiral's club membership. With EP status, I think it is $300 (or you can use miles) That way, you can cool your heels in the lounge, check with the ladies at the desk periodically and make your way to the gate at the last minute. Also, if there is something wrong with the flight (count on it when flying to EZE) you can rebook or whatever with the lady at the desk in the lounge (one of the reasons I keep checking with them to see if the status changes) It also pays to be polite to the desk personnel (even if you are tired and have been on the road for many hours) In all likelihood, they have had a worse day than you. More than likely, at some point before you cast your shadow on that desk, some jerk ripped her a new one for something that was entirely beyond her control. A smile, a 'how are you?', 'I think you might be the only one at AA that can get anything done', etc. And a little charm goes a long way (like perfume and other small gifts for chicas)
I tend to travel a lot (120k-200k air miles / yr) so I also try, even if it costs a little more for tickets over the course of a year, to book as much of my travel as possible on AA. If I fly another airline in the alliance, I will book and AA ticket (code share) on that flight if possible. The EP status comes with 8 system wide upgrades and the AA personnel do treat you a little better when they know how much time you spend on their planes.
One flight to EZE, a year or so ago, the 10pm flight was initially delayed. The lady at the AC desk was on the walkie talkie with the guys in the ground crew (on the plane and runway) and was able to tell me that the flight was canceled (and going out the next morning) before any announcement was made. She then booked me into an airport hotel (covered by the voucher she gave me) As she was doing this, I got a text message from AA about the flight status change and then the PA announcement was made. I was getting ready to leave the lounge (reservation and voucher in hand) as everyone else was learning about the cancellation. The hotel was way over booked (waited 45 mins in a huge line to check in) I was one of the last people to get a room. I would guess more than one hundred people were turned away, amongst them I recognized many faces from gate 37 (although no cute chicas, to whom I could offer lodging) The next morning, I learned from some of the other folks that most people didn't get vouchers or lodging (I have had that happen before were AA initially starts issuing vouchers and then changes midstream and says "nope.")
In addition to delays related to the equipment (plane) not showing up on time to make the flight, often the cause for the delay is related to the airport to which you will be traveling. I would say that of the 30 something flights I have taken to Bs As, less than 50% have left on time. Delays have ranged from 30 mins to 36 hours. As for flights leaving Bs As for the US, I would guess 70% on-time departure with dealys 30 mins to 14 hours (including one emergency landing and being rerouted through a connection in another US city)
This is Sid we're talking about.
[QUOTE=Wild Walleye]Yes. However, I have occasionally had AA personnel turn me away from FC check-in with a coach ticket. One tried telling me the EP didn't get you FC check-in. I politely pointed to a sign that contradicted her. [/QUOTE] Yes, I ’ve had the same problem a time or two, but that ’s a better problem than waiting 75 minutes in the check in line.
[QUOTE]I am pretty sure that you need a boarding pass (normally printed although AA and some others are using electronic BP sent to your phone) and proper ID to get through security. I don't know of any ACs that are outside security. [/QUOTE] I ’ve tried electronic check in several times, but I ’ve never had any luck with it for international flights. I've always had to scan or show my passport before I could get a boarding pass.
[QUOTE]He could, however, the price difference on AA for round trips (between JFK, MIA, DFW and EZE) between biz and coach can run $3,500 - $7,000. That is a lot of chica money.[/QUOTE]I generally agree with most of your post and I don't disagree with what you ’re saying here, except we ’re talking about Sid, and he ’s got more money than Obama, Reid, and Pelosi put together could spend in three lifetimes. So I don't have much sympathy when he starts crying about having to wait in the coach check in line. Bottom line; self inflicted wound.
BTW I highly recommend Jaimito Cartero to anyone wanting information about flying. This guy knows more about airlines and flyer programs than anybody I've ever met.
Day flights to and from EZE
However, limited time offer.
[url]http://aa.mediaroom.com/index.php?s=43&item=2878[/url]
American Airlines Flights
Yup, AA seems to have the best rates going right now. Will be flying that LAX to EZE flight in August for close to that price. (DFW Stopover.
Return will be EZE to LAX (miami stopover.
HELP Am Airlines lost my checked bag
I flew in on American business class [on upgrade] with a large priority tag on my bag. I checked the bag at first class check-in Miami 3 hours before the flight.
In EZE a supervisor gave me a lode of crap--the palne was not close to being full, yet she told me that there was too much to load everything. I asked about the priority tag, my platinum staus and business class ticket and she would not look me in the eye.
She told me that the bag was in Miami and would arrive in ba Thursday morning and be delivered early afternoon.
They gave me a locale phone to call and have my cell.
What should I except? How may I protect myself. I am looking for experienced people with actual AA experience in the same situation. I can read the rules, but reality rarelly parallels the rules nor law.
Thanks
Call the number on your platinum card
You have a couple situations 1) wearing the same clothes for a few days, 2) recovering your possessions and clothing and 3) getting something for the inconvenience.
For #1, I suggestion going native. Head to the shops on Ste Fe and pick up some bombachas de Campo, a fajas, a poncho, some alpargatas and top it off with a boina.
As for #2, you will have to see whether or not your stuff arrives and if it does, what if anything is missing. If you get all your stuff back, go to #3, if not, you have to go through the process of claiming the loss with AA.
For both #2 & #3, call them. On the back of your AA freq flier card, there should be a priority number for you level (I know that there is an exec plat number that is supposed to prioritize the handling of your issues) politely lay a heap of crap about what an inconvenience it is, how you can't imagine 3 hours wasn't enough time to get your bag on the plane and that you got the run around from the local AA staff in Bs As (whether true or not, the airline HQ is very removed from the front lines) No need to mention that you were upgraded (that info is in the record anyhow) your ticket was b-class, your bag was priority (which I always thought meant it will be the last f-ing bag off the plane) and you're being inconvenienced and possibly facing the loss of the half dozen Armani suits you had in your bag (hand tailored by Georgio himself) Hopefully, they will give you a bunch of miles and proper compensation for any lost items.
Usually, the airlines are capped out on what the owe you for lost or stolen items. I haven't had this issue for some time. However, I would venture that the info should be on their website.
Good luck. Let me know if you get your stuff (I am jealous that you are in Bs As)
The bag arrived exactly as promised
WW-I have trouble buying clothes here because I am a big guy. Shoes--for get about it 13 EEE.
Will call the plarinum desk and get an email address to complain about everything that has gone wrong with American over the last 30 days. They usually will give me miles to sooth by batterred soul.
But it would still be pretty funny
[QUOTE=Miami Bob]WW-I have trouble buying clothes here because I am a big guy. Shoes--for get about it 13 EEE.
Will call the plarinum desk and get an email address to complain about everything that has gone wrong with American over the last 30 days. They usually will give me miles to sooth by batterred soul.[/QUOTE]To see you dressed up like a guacho, even if you were barefoot.
So that was what Mariana was talking about
[QUOTE=Miami Bob]Shoes--for get about it 13 EEE.[/QUOTE]What's that they say about guys with big feet?
Complaint re lost luggage=15,000 miles after a call to executive offices
and talked about LAN's better food and seat pitch.
jaimito--i was flying dorect miami to eze in business and checked in three hour
Pre=departure. This service just screwed-up. Even better, on the return, in business, three seats were broken out of 37. My seat did not recline and they could not relocate me.
They zapped me both legs and in business. Over all, american is my favorite and that is why I have concentrate on the american awards program, rather than the competition. The only other airline that is consistant is lan-be careful purchasing lan-you can fly lan direct or with 2 or 3 stops-don't buy blind on the web or you could be very disappointed. The miami-eze direc tis great and cheaper than american. If you book on the lan website, you can assign your miles to any of the one-world partners. I assign the miles to american and put in my advantage number. I have always received my miles. Of course, I cannot upgrade to business with my advantage miles