QUESTIONS: Upgrade policies and exit row seats-AA or change
I feel connected at the hip to American Airlines even though I aggree with all of the criticism.
I desperately want coach to business upgrade on long flights-- and when in coach, exit row seats. I have hundreds of thousands of miles of American miles. This permits me to manipulate my choice of flights--whether one hour or ten hours to ensure that I'm in an exit row aisle 95% of the time. I have never been an upper level frequennt flier with another airlline.
The business upgrade policy in the USA, allows free business for my flights over 5 hours based on my own travel patterns. I recice free chits that can be traded foir free business upgrade in the USA. Some times I'll treat myself on a 3 hours flite.
Does anyone have any suggestions that make sense to change airlines. It is more important for me to have an exit row or a cost effective business upgrade than to save $100 on the ticket Miami to BA. It is also a pleasure to have almost all my USA trips in exit rows aisles or free business for long trips.
Does Lan have greater pitch or distance between the coach seats. Lan is part of the ONE World Alliance which also includes American. Can I use this to my advantage. American does not accept Lan miles flown on most routes where LAN competes. Maybe I can change LAN miles into American? I tried to call LAn and they did not seem to understand what I was talking about. American.
Platinum customer service people also would not give me a clear response.
Bob
PS-I am both tall and large and have a number of disc herniations. Flying for 5+ hours in a standard interior coach seat can occasionally result in some serious discomfort if not pain for 48 hours. An exit row aisle seat on an AA 777 is very comfortable for me flying 8.5 hours Miami to BA.
The bottom line is: seat location and leg room are far more important to me than the personalities or attitude of the employees or the appearance of the attendants or the food or free drink policies.
Use miles for one way on AA
I saw a news report tonight that said American Airlines will now allow passengers to use miles for one way tickets.
I actually like that idea.
I would rather cash out as soon as I can than have to endure more flights on a dreaded carrier just to claim a miles reward.
PUNTER--AA cite does indicate that LAn miles on the usa to south american routes
Punter,
AA site does indicate that LAN miles on the USA to South American routes are not accepted by American. I've been trying to learn about this rule by talking to supervisors at platinum cs. I cannot get a clear definite response. AA and LAN share routing on the same planes flying to Santiago and Santiago to BA.
I wanted to fly LAN ARG Miami to BA and still get credits for both miles and platinum qualificaation for next year.