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Poor Customer Service at 1707!
I've been waiting patiently for Jackson to post his story, and now I have to prod him a little.
During a visit to 1707, El Rey de Recoleta himself has the distinction of being the first monger I know of who was aborted in mid-stroke by his choice chica because he was "to big"!
Yessir folks, our leaders' monster member brutalized this poor girl so totally she was forced to throw in the towel and announce she could stand no mas! Her insistance on a hand job finish was not received with any sort of enthusiasm (for some reason!)
Needless to say, he was not happy, having already paid a substantial propina for the extras he expected to enjoy. The duena offered a small rebate, but basically the attitude was -"Too Bad - we never guarenteed you´d get to actually finish"
I´ll leave the rest of the details to El Jefe to elaborate on (should he choose), but in my view it was a serious failure in the customer service department, and deserves to be met with a boycott of some type - at least against this particular chica (Barbara, I believe, is her nom de concha)
David
[size=3][red][b][u]Too BIG for Sante Fe[/u][/b][/red][/size]
[blue]One measure of any business is how they handle dissatisfied customers. Guillermo at Affair’s interrogation of the chica that ripped off Mickey Mouse, and Bobby at Madaho’s interceding to get Crazy Emily permanently off my case, are just a couple examples of Buenos Aires businesses making an extra effort to resolve a customer’s complaint.
And then there’s the apartment at 1707 Santa Fe.
I don’t generally care for the private apartment scene for a number of reasons, but after hearing and reading the experiences of so many Forum Members visits to the various apartments, I decided, in the name of research, that I should at least see for myself what all the interest was.
I selected what was reputed to be one of the best private apartments in the city: 1707 Santa Fe. It had received endorsements from several qualified mongers, including Andres, Capt Dave, and lately from Speculator, who seemed to have visited there every day for two weeks. Besides, the place was only six blocks from my apartment. If I was going to develop an apartment as an afternoon get-away, it seemed to meet all the requirements.
I made my first visit on a Monday afternoon in the company of Capt Dave. We arrived at the rather non-descript building on the corner on Sante Fa and Rodriguez Pena at 5pm. From all the glorifications in the write-ups, I had expected some sort of elegant Victorian townhouse, but I was instead confronted with a unimpressive concrete building with a drably painted foyer leading to a cramped 1950's style elevator. We exited the elevator into a small hallway with a single door and an adjacent intercom. As Capt Dave rang the buzzer, I observed the security camera peering down at us from the ceiling.
We were greeted by a middle aged woman who invited us into the foyer. Again, I was unimpressed with the decor, which consisted of dusty, thread-bare carpeting, dusty, thread-bare furniture, and windows covered by dusty, faded curtains. We were quickly escorted into the “Viewing Room” decorated in the same worn motif, where we had a seat and awaited our opportunity to select our chica de jour. Even the doors in this place had a worn-out look consisting of old wood that was greyed, cracked and bare from years of use, without the benefit of having received even a single new coat of varnish in years.
One by one, in quick succession, the four available chicas entered wearing bra and panties, introduced themselves with the obligatory peck on the cheek, and quickly departed, the entire sequence being completed within a minute. I selected “Barbara”, a slim, medium height chica with light brown hair. After advising the “Madam” of my choice, “Barbara” returned and led me across the hallway into a small bedroom where I was invited to wait.
As I waited, I took note of my surroundings. One reason I don’t like the apartments, or in fact any “on premise” venue, is that I always imagine the stereotypical small room furnished with a single bed, with stained sheets on a mattress that it was bent in the middle from overuse, illuminated by a single bare bulb dangling from the ceiling. Thus I was pleased to note that instead I was comfortably ensconced in a small room furnished with a single bed, with stained sheets on a mattress that it was bent in the middle from overuse, illuminated by a single bare bulb [i]on a lamp next to the bed[/i]. Whew! That was close.
Barbara returned a minute later to advise me of the pricing structure: $60 pesos for 30 minutes, $80 pesos for 45 minutes, plus an additional $20 pesos for a BBBJ, which I had expected to pay directly to the chica as an extra inducement, but which had now been apparently incorporated into the official pricing structure. I opted for the 45 minutes with the BBBJ, and handed her a $100 peso note. She asked me if I wanted anything to drink, and I asked for a coke with ice.
She returned in 5 minutes with a dirty glass filled with a warm, flat, dark liquid that she insisted was coke. Miraculously, just one sip was sufficient to satisfy my thirst. She closed the door as I sat on the bed and noted the time on my watch, which I had placed on the table for the specific purpose of determining if 45 minutes actually meant 45 minutes.
Barbara next offered me a stained white towel the size of a postage stamp, and asked if I wanted to take a shower, which I declined having just showered a couple of hours ago. Besides, I could just imagine the condition of the bathroom. She then produced a condom, whereupon I advised her that we would be using mine as I pulled one of my own brand out of my pocket.
Finally, we were ready to begin. I first asked Barbara to take off her clothes, a request which she promptly ignored, instead instructing me to lay back on the bed. She then crawled onto the bed, popped off her bra, and ordered me to play with her breasts. I again told her take of all of her clothes because I wanted to see her naked, and she instead grabbed my hand and placed it on her breast. Okay, it was time to establish who’s in charge here, and I politely told her to stop being so bossy and instead just do what I told her to do, whereupon she got the point, stood up, and removed her panties.
The BBBJ was average, although she tried to stop after the first minute, then again after the second minute, and then after about five minutes she sat up and indicated by rotating her jaw that her mouth was tired and that she could no longer continue. Okay, I handed her the condom, and after she put it on we proceeded to do it with her on top as I instructed. This lasted for about 5 minutes, although she twice tried to hop off and change positions. In addition, she was bombarding me with a series of vocal encouragements to finish, until I politely told her to cool off and that I would finish when I was ready, thank you.
We switched to doggie style, during which she continued to pull away each time I gave her a good forward thrust. After about three minutes she pulled away completely, complaining that my dick was too big and it was hurting her. Now, for the record, I fit comfortably in my favorite brand of Trojan Magnums, but I’m not about to put anybody in the porn industry out of a job. Anyway, I decided at this point that this entire scene really wasn’t my style, and thus I’d just finish quickly and chalk up the whole thing to experience, so I told her to assume the standard position for my final run. After about three minutes, she scurried out from underneath of me, proclaiming once again that I was too big, that we couldn’t continue, and that she wanted to finish me with a hand job.
“A hand job! What, are you fucking kidding me?” I was thinking. Anyway, what I told her was that “I didn’t come here to pay $100 pesos for a hand job”, but that she could finish me with a BBBJ. “Are you crazy” were her exact words, in English. We went back and forth for another minute, and she was insistent that I could not fuck her any more. I just shook my head, and we both realized that neither one of us was going to budge, so the session was over by mutual declaration. Okay, fine. She left the room and I got dressed. The time: 22 minutes.
I walked out of the room, across the hall and into the foyer where Capt Dave and the Madam were talking. “How was everything” she asked, and I told her “Terrible, the chica stopped before I could finish because she said I was too big, so I’d like to have my money back.” The look on her face was priceless, and I had to repeat myself twice, afterwhich the chica entered the room and essentially corroborated my remarks, acknowledging to the Madam that she stopped the session for the afore mention reason. Everybody was calm, nobody was angry, and everyone agreed to the facts, so I again asked for my money back. The Madam asked me to wait as she slipped behind a screen and through a door, apparently to consult with el Jefe.
She returned and advised me that I had received 20 minutes of sex, including the BBBJ, and that their shortest session was 30 minutes for $60 pesos, plus the $20 pesos for the BBBJ, which was a total of $80 pesos. I had paid $100 pesos, and thus she was going to give me a $20 peso refund. “No, No, No” I said, “The session was ended by the chica before I could finish” and that I wanted a full refund. We went back and forth, she telling me that I got 20 minutes of sex, and me reminding her that the “Final Minute” I didn’t receive was really the most important part. She told me that they didn’t give refunds, and I offered to accept a credit to return another day for another 45 minute session with another chica. Finally, I told her that I wasn’t a tourist, that I live here in BA, and that if they didn’t do the right thing here I would tell all my friends and they would certainly lose business. This part just went right over her head. She eventually left to consult with her associate again, only to return and simply say “no”. That was it, the end of my options, and we left.
The Final Analysis:
Well for one thing, using the services of an apartment requires that you pay first, which is a violation of one of my four basic tenets of good mongering, and this situation demonstrates why: Once they have the money, you have no control, your only option being to quietly withdraw your patronage, which is exactly what I’m going to ask every member of this Forum to do.
Here’s what I would ask of this Forum’s Membership:
[b][u]First[/u][/b], just don’t visit 1707 Sante Fe. They’ll never know the difference, but if one less Forum Member visits per week, that’s $5,000 pesos they won’t bank in the next year.
[b][u]Second[/u][/b], if you are compelled to visit, please make a point of telling the Madam that you don’t want “Barbara” because you heard from a website about the time she stopped a session because the customer was “too big”, and you’re concerned that you’ll have the same problem.
[b][u]Third[/u][/b], and again, only if you are compelled to visit, please make a point of asking the Madam what happens if the chica ends the session before you can finish because you are “too big”, and if so, will you get a refund. In other words, make them explain their policy while simultaneously making them aware that you heard about what happened to the other norteamericano.
The bottom line is this: These people need to learn what many of the club owners have already discovered: If one American has a problem in their establishment, the next day every American knows about it.
Information is power, and that’s what this website is all about.
As for me, I guess I’ll just have to live with the fact that I’m just too big for some girls.
Yea, right.
Thanks,
Jackson[/blue]
Were you too big for Emily too? :):):)
Just kidding.
Jackson wrote: "Now, for the record, I fit comfortably in my favorite brand of Trojan Magnums, but I’m not about to put anybody in the porn industry out of a job."
From the tact that he exhibits in handling this board, one would imagine that Jackson is not a man who would go around bragging about the size of his manhood. Nonetheless, you guys do have to admit that a man who moderates a forum such as this must have a good deal of "cajones."
Jackson, forgive my candor, but I believe that there is no need to downplay it. You've got "a lot of balls" to keep up this excellent site. Keep up the great work, and thank you for the information.
Jackson,
Do you remember the name of the madam? Silvia or Sol?
What was the time of the day?
I am going to call them all the way from the United States and explain that they made a BIG mistake not refunding your money! This way they'll know that when they do that to an americano even the ones in the States will know about it. In fact, I will ask them to give you back the money or else I will stop patronizing their place and I will spread the word about the incident.
I like to encourage other mongers to do the same. We owe this to Jackson for ALL THE MONEY WE SAVE THANKS TO THE BOARD, FOR ALL THE HELPFUL REPORTS, AIRFARES INFORMATION, ETC, ETC...
Their phone # from the US is 0011 54 11 4816-1490.
Is just a quick, cheap phone call.
This kind of customer service is typical of Latin America. They rather hold the 100 pesos and see you go for always. If I were the manager of 1017, Jackson would be having 50% off sessions just for his marketing network value. Come on boys! Let's make our voices be heard!
DWC
[blue]Hi,
I've been advised by Capt Dave that the Madam was indeed Silvia.
Thanks,
Jackson[/blue]
Well I guess we'll have to start calling you Big Jackson, or perhaps Big, or Biggie. You don't look like a rap star, so the latter one may not work.
I mostly agree with Jackson that they should have refunded your money. In lieu of that, the credit with another chica wasn't too bad. I mean, the lamp was on the table, right?
I find stories like these the most important on the site. Everyone tells their glory tales, and we all ooh and ahh over them. It's when things don't work that we all need to know how to approach the problem. I don't think many of us could do more than Jackson did.
I find it ridiculous that they'll charge you 20 extra pesos for a girl who can only blow you for a couple of minutes. That might work for pubescent boys, but not many more.
I find that the first 5 minutes is very telling of how the session will be. When they want to be difficult right up front, it's not cute, and you should probably bail. 90% of my bad, or very subpar chicas this year were difficult (that's the polite word), and I regretted going on with them. I actually only stopped one (in Costa Rica), but didn't ask for my money back. I did tell the management that she was bad, though.
Dances that is a great idea.
I will do it as soon as the madame's name is posted.
People we have to help each other out.
[blue]Hi,
I've been advised by Capt Dave that the Madam was indeed Silvia.
Thanks,
Jackson[/blue]
Another interesting approach - and much more practical than calling from the States - is to get Barbara's email (probably a playtum email address?) and emailing en masse, complaining of her customer service:-)
PS
"Banned from Blacks" coming soon "The Heroic Story of how Mongers' Stuck Together to Right an Injustice!!!
Viva Mad Max
"Silvia" is the name of the bottle-blonde madam who opens the door at 1707.
And as for Jackson - perhaps we need to give him a new nickname besides "El Jefe." Perhaps "Hedgehog the Second" or maybe just "H2."
He's going to have to give us a sex show with one of the Argentina Private babes at Tuesday night's AMA meeting. I'm sure he can raise hundreds for WSG Charities by just a few minutes of fun. We can even tape it and sell copies as a board-wide fundraiser.
-Uncle Otto
James Bond,
I disagree with your approach. E-mailing doesn't have the weight of a phone call. E-mailing Barbara, I mean, she can just click on "delete all" while have the management on the telephone is a more serious approach.
Also, Jackson posted that Barbara agreed she ended the session, the problem was with the management refusing to give back the money.
DWC
[blue]DWC,
I agree. As gentlemen, we can all agree that a chica has the right to end a session at any time, abet without compensation, and the recourse would be to never call her again.
In this situation, my beef is with the management 1707 Sante Fe for insisting upon keeping my money regardless of the obvious fact that I didn't receive the service for which I had paid.
To me, their actions are the equavalent of a moving company losing all my furniture in a traffic accident just short of the delivery address, and then offering me a 10% a refund because they had successfully delivered my furniture 90% of the distance.
I like the idea of some of the 1707 regulars calling Silvia and voicing their concerns. Here are the talking points:
Date: This past Monday, Feb 23
Time: 5:00 pm
Customers: Two middle aged norteamericanos.
Madam on duty: Silvia
Chica: "Barbara"
Their phone number from the US is: 0011 54 11 4816-1490
Thanks,
Jackson[/blue]
Hey, I'm a little confused.
Does Jackson have a beef with the management of Santa Fe 1707, or do they have a problem with the management of Jackson's beef.
You may be out $40 dollars but imagine what it will do for your reputation.
Jackson and other Santa Fe mongers
This ain't just an American issue......this is of global concern !!! Britain will certainly play its part ! I think the management of 1707 will regret what they've (not) done.
I guess I must admit that I come up a bit short in comparison to El Jefe. In fact, as reported in 2003, Barbara was able to manage all of my manhood on my first day in BA this past December.
I guess we all can't be as gifted as Jackson, but than again, at times, smallness has its advantages.
DfB
Jackson,
I’m very sorry to hear that it did not work out for you at Sante Fe 1707. But, that was a great, great post you wrote. You had me cracking up.
Some thoughts
I also am not a fan generally of the private apartment scene, although I did like Sante Fe 1707. My view of Sante Fe 1707 is; it’s a great place to go in, see the lineup, and get a nice afternoon or early evening, BBBJ, pretty easily, for 60 pesos to the house, and 20 more to the chica. That’s about it. I guess my expectations were just not that high regarding getting good service from the house, or a nice facility. Then again, maybe my dick is just the right size to have a good time there. I’ve only been to two apartments in BA the other being Bonnefemme, and I can say without hesitation that Sante Fe 1707 was much bigger and nicer. Maybe somebody with a lot of apartment experience can post comparing the facilities of these places.
I agree they should of absolutely given Jackson his money back. Had they known how much bad publicity they would get I would bet they would reconsider, but they are just too ignorant. How do they think all of these NorteAmericano’s are suddenly showing up at their door, by osmosis? By taxi cab driver recommendations? They are ignorant to the fact that information is being shared, regarding the place, on this forum. I think letting them know that is a great idea. I’m sure Jackson wants his money back, but even more importantly, and I’m sure he would agree, is that the house going forward, conducts itself with a little more savvy customer service. Guys in the future should feel pretty confident about the fact that they are going to get what they paid for when they go there. Or else, no one will go there. I know personally if I continue to read bad reports about the place, I won’t be going when I return to BA. The reason why I went there in the first place was because of the posts.
I never felt at all like Sante Fe 1707 was a clip joint. I just think they acted ignorantly in this situation. Once again it comes down to the problem chica. If you run into a bad one or one you are just not compatible with, there is not much you can do, you’ve had and are going to have a lousy time.
Regarding the Questionable Facility, namely, the single bed, with stained sheets on a mattress that it was bent in the middle from overuse, illuminated by a single bare bulb dangling from the ceiling, a suggestion would be to take the girl out to your own place instead of staying on premise. I believe I read on this forum that you can take the girls out from Sante Fe for the same price, and many have reported better service this way. I personally never tried it, because my interests with Sante Fe were in a nice, quick, cheap, easy, afternoon BBBJ with a nice looking chica. In fact, I believe it was also reported that if you knew many of the girls, from regular use, you could just call and they would send the girl to you, of course plus taxi fare. This place definitely has a use. I hope they straighten this out and do the right thing, and going forward recognize the power of shared information.
Some real fluent Spanish speakers should take the time out, IMHO, and call down there and explain what they have done, and how it could significantly impact their business, and hopefully get a “happy ending”. For some reason, I think that it will have no effect. I hope I am wrong. I mean we are talking about an apart-brothel here with no sign out in front of the place like a Blacks, Madahos or Wal-mart. It’s pretty seedy in that regard. This madam at Bonnfemme argued with me over ten pesos and all I did was view the girls. I couldn’t even imagine what kind of fight we’d of had if I fucked one of them for a while and the session ended in the middle and I wanted my money back. I’m sure it would not of went well. I also don’t know if Sante Fe 1707 really cares if any NorteAmericano’s come there or not. At these prices it seems more like a place for locals and that’s their business model, and all us NorteAmericanos are just gravy. I hope some guys take the time out to call and post the results. Dancesw/Chicas said he was planning on calling. DWC, what happened? Until next time, Adios Amigos.
Speculator